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We booked a survey with Peter Cox and their service has been impeccable. We had a survey from another company but they didn't provide the same level of detail and advice. We had treatment across two days and both Andy and Lewis explained what they were doing and keep us informed of the progress. Completely professional and a good quality job, I strongly recommend them!
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I'd noticed damp patches all along one side of my property. My local contractor advised I had damp and to contact Peter Cox. They sent out a surveyor, Richard, who was very thorough with his investigation and explained all the next steps to me clearly. He answered any questions I had and was clearly very knowledgeable which put me at ease. I then dealt with Liz in the Lincoln office who helped arranged a date to fit in with me, who again ensured I fully understood everything and was completely happy at all stages. I got a courtesy call the a few days before the work to check everything was prepared and if I needed any assistance, telling me the name of the technician coming out and the time he'd arrive. Graham came round to do the damp proofing itself, he ensured I understood the work he'd be doing and I was happy with it before he began. When he was complete he showed me all works done and explained the next steps fully, ensuring I was fully happy before he left. He cleared up any mess he'd made and disposed of it, something which I was expecting to do which was a pleasant surprise. If you have any damp issues etc I'd thoroughly recommend using Peter Cox, I've had nothing but a positive experience with all the staff I've dealt with. Thank you - Gary & Natasha
Had a very professional initial survey done by Andy, who then came back to talk with Lewis when the work was scheduled to ensure that the problem and solution were clearly understood and that they were both in agreement. Lewis then did an excellent job on the repair in a timely manner.
Peter Cox came recommended to me and I would happily endorse their services to anyone improving their home. In my case it was for a woodworm survey and although no activity was found, i took advantage of their treatment and 20 year guarantee to future proof my home. The specialist arrived on time and was knowledgeable and courteous. He took extra care to protect carpets and furnishings and worked efficiently for over two hours leaving the loft pristine and protected. The cost was competitive and I could not fault the service.
Good job done both by Kevin (and his dad) and the post job clean up was also good. Enobong Etteh (surveyor) came out and was professional throughout the exercise. Jack and the team in the office in Uxbridge also worked hard to make it work for me.
Deli
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